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Passphrase (Password) Maintenance
Have you set up your security questions? These questions can be used to reset your passphrase (password) if you ever forget your current one.
Be sure to visit pirateid.ecu.edu or click on the  icon in the upper right-hand corner of the ECU home page. You can setup your security questions here and also reset your passphrase without having to contact the help desk.
Remember your passphrase must be changed every 90 days.
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Hours for ACE, Rawl, and Austin Labs
Austin Lab closes on May 8th at 5pm and reopens May 19th at 8am.
ACE and Rawl Lab close on May 8th and reopen May 20th.
Summer Hours
Austin Lab/Student Help Desk
Mon-Thu: 7:00 – 12:00 (midnight)
Fri-Sun: 7:00 – 8:00
Rawl lab
Mon-Thu: 8:00 – 5:00
Fri: 8:00 – 3:00
ACE (Student Computer Support)
Mon-Thu: 8:00 – 6:00
Fri: 8:00 – 4:00
Sat-Sun: CLOSED
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