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Faculty and Staff Edition January 2008
UPDATED
IN THIS ISSUE:
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Walk-in IT Help Desk
Visit Austin 103,
a walk-in help facility for faculty and staff. The Walk-in
IT Help Desk staff provide OpScan test grading, one-on-one training and consulting
sessions on computing technologies, as well as access to
equipment and software tools that may not be available
within your departments.
About Tech Digest
ECU Technology
Digest is an electronic publication sent to all
university faculty and staff.
The Digest informs you of
new technologies implemented on campus, upcoming
training opportunities and provides a compilation of
important service announcements about scheduled e-mail,
network, academic and administrative computing
interruptions and downtime.
New topics of interest to
faculty and staff may be added to the Digest in future
issues.
Technology Digest Archives
Student Tech Digest
Check
out the Student
Tech Digest for announcements
that pertain to your
students.
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East Carolina University
209 Cotanche Street
Greenville, NC 27858
Phone: 252.328.9000
www.ecu.edu/itcs
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The 4 "W's" - What, Where, When, and Who - of Smart Classrooms
Instructional Faculty and Staff:
Welcome to the Spring 2008 semester! We wish you success in your teaching and learning activities, and want to provide whatever assistance we can to make your upcoming semester a smooth one. For those of you planning to teach in a Smart Classroom, please review the information below that we hope will prove helpful.
WHAT is a Smart Classroom?
"Smart Classrooms" is a term applied to teaching, learning and meeting spaces equipped with a variety of technologies used for instruction and presentation. A basic configuration may include a computer (or just a computer connection for your laptop) connected to an LCD projector with a projection screen, while a more sophisticated configuration could also add in a SMART Board interactive whiteboard, touch panel for controlling equipment, video cameras, and an audio amplification system. Additional resouces like VCR's and DVD players may also be found in some rooms.
WHERE are Smart Classrooms located?
The number of Smart Classrooms at ECU has grown to more than 200 rooms spread over 16 buildings on Main Campus and the Health Sciences Campus. Visit the Smart Classrooms Web site at www.ecu.edu/smartclassroom and click “Smart Classroom Information” in the left menu to search the database and view specific room locations and available equipment.
Clarification - WHEN can I reserve a Smart Classroom?
If you are interested in reserving a Smart Classroom for a course or special event such as an orientation session, workshop or guest speaker, please follow the reservation procedures your department has established for scheduling rooms. Please consult your departmental administrator if you are unsure of your department's specific procedures.
WHO do I contact if I have questions or need help using a Smart Classroom?
There are a variety of options of which you can take advantage to become familiar with Smart Classrooms:
- Visit the Smart Classrooms Web site at www.ecu.edu/smartclassroom and click “Training & Tutorials” in the left menu. This Web page directs you to the ITCS Tutorial Library for helpful “how to” and “quick start” guides.
- Contact Tony Cooke (cooketo@ecu.edu; 328-9181), Smart Classrooms Coordinator, for one-on-one consulting and training appointments.
- Contact your departmental technology consultants for Smart Classroom tours and support specific to your building. If you're interested in teaching in a building other than that in which your department is housed, touch base with that department's technology consultant as well. He/she will be most familiar with the Smart Classrooms in their building and can help make your teaching experience a smooth one.
- For emergency support, contact the IT Help Desk (328-9866) and a technology consultant will be dispatched quickly to assist you.
NOTE: Please contact Tony Cooke (cooketo@ecu.edu; 328-9181) or your departmental technology consultant about burned-out projector lamps and other emergency equipment repairs; ITCS will remedy these problems as Smart Classrooms funds are available. |
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| New SAS and SAS/JMP License Codes
The new SAS and SAS/JMP license codes are in and available to the ECU community of SAS users.
To request your new license code:
- Log into the Online IT Help Desk (https://ithelp.ecu.edu).
- Under ‘Request Software' in the left menu, select either ‘SAS Software Request' or ‘SAS/JMP Software Request'.
- Fill in the required information — for ‘Type of Installation' select ‘Renewal' — then submit the form.
The renewal codes and procedures (SID FILE) will be e-mailed to you within 24 hours (Monday-Friday).
If you experience any difficulties with the renewal process, please contact the IT Help Desk at 252.328.9866 or http://help.ecu.edu. |
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Using Your Piratedrive Networked Storage Space
ITCS provides faculty, staff and students networked storage space, called Piratedrive, for storing and backing up important files. Your Piratedrive space is created when your e-mail account is established. Faculty and staff have 500 megabytes of Piratedrive space, students have 50 megabytes, and campus departments have 5 gigabytes.
Windows Users:
You can access your Piratedrive by logging into the INTRA domain with your PirateID and passphrase and clicking on "My Computer". You will notice another drive letter designated as (U:). This "U" drive is your Piratedrive and will be available to you from any Windows computer logged into the INTRA domain and through OneStop.
Mac Users:
All Macintosh users can connect via their OneStop.
- Log into OneStop via the web.
- Select the Piratedrive link.
- You can upload, download, delete and navigate through the folders through the OneStop web interface.
OS X users can also access it:
- Through the Finder:
Go > Connect to Server (Apple+K on your keyboard)
Type in the address using the following format:
smb://piratedrive.intra.ecu.edu/facultystaff/pirateid/
At the login prompt enter the following:
- Workgroup/Domain = intra
- Username = PirateID
- Password = Piratemail passphrase
2. Through Fetch:
Hostname = piratedrive.intra.ecu.edu
Username = intra\pirateid
Connect using = FTP
Password: Piratemail passphrase
3. Through FireFox and Netscape:
In the address field, type in the following substituting where indicated:
Address = ftp://intra\pirateid@piratedrive.intra.ecu.edu
When it asks for your password that will be your email password.
Please note that you can download items by clicking on them but you cannot upload any items.
For more information, and to view FAQ's and a tutorial on
setting permissions on your piratedrive or a network folder, visit www.ecu.edu/piratedrive. |
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| ACE Student Computer Purchasing Program ACE is a comprehensive campus-wide effort addressing the support of student computers in the academic environment. Some academic programs require their students to have access to a specific computer as a part of their degree curriculum. ACE communicates computer/software requirements/recommendations to students, and works with the Dowdy Student Stores to provide affordable pricing on computers and software for ECU students.
If your department has computer requirements/recommendations for your students, please contact Charlie Justice (justicec@ecu.edu; 328-9128) so we can include you in our comprehensive listing of departmental computer requirements.
More information: www.ecu.edu/cs-itcs/act/ace/index.cfm |
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Laptop Loaners Available for Instructional Activities
Do you need laptops for courses, departmental training workshops, or other university-related instructional events? ITCS can help! We can now loan as many as 22 Dell laptops and 10 Mac laptops for these types of instructional events.
Additional information:
- A 24-hour minimum advance reservation is required
- Laptop loaners are for short-term requests (approximately 1-5 days)
- Laptops should be picked up from and returned to the Walk-in IT Help Desk (Austin 103); a mobile cart is available for transportation
- Special software installation requests should be made at the time the laptops are reserved; we will try to accomodate your needs whenever possible
- Mice are available for checkout with the laptops
To reserve laptops, contact Gloria Schwartz (schwartzg@ecu.edu; 328-9129). |
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How Do I...?
...send messages to the ANNOUNCE listserv?
ITCS created the ANNOUNCE listserv to allow ECU faculty and staff to send e-mail messages to the campus community about current university news, various events and seminars, facilities maintenance, training opportunities, and more.
Subscribing to ANNOUNCE:
Users are not automatically subscribed to ANNOUNCE upon being employed at ECU; you must submit a subscription request from your ECU e-mail account. To subscribe to ANNOUNCE:
- Address an e-mail to: listserv@listserv.ecu.edu
- No subject or signature file
- Type the message: SUBSCRIBE announce Firstname Lastname
- Replace Firstname and Lastname with your name
- Send the e-mail
Sending messages to ANNOUNCE:
- Address an e-mail to: announce@listserv.ecu.edu
- Type the message to be distributed to the list
- Send the message
** Important points to remember: **
- Be mindful of the size of attachments you send to the ANNOUNCE listserv (and other listservs such as ECU Official).
- Always include a descriptive subject line that informs readers of the message contents.
- The ANNOUNCE listserv does not allow you to "copy + paste" images into the body of messages; you must insert them as an attachment.
Unsubscribing from ANNOUNCE:
- Address an e-mail to: listserv@listserv.ecu.edu
- No subject or signature file
- Type the message: SIGNOFF announce
- Send the e-mail
More information:http://www.ecu.edu/itcs/listserv_announce.cfm
*Do you have suggestions for the "How Do I...?" section? Please let us know what technologies or computing-related activities you'd like more information about and we'll try to include your suggestion in a future edition of the ECU Technology Digest! Send e-mail to Jennifer Raby at rabyj@ecu.edu.
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Microsoft Vista at ECU
Microsoft Vista is now available in the Austin 104 computer lab, as well as the computer labs in Bate 2012, 2022, 2023.
Friendly reminder:
Currently, ITCS is NOT supporting Windows Vista or Internet Explorer 7 for faculty and staff computers due to compatibility issues with key ECU applications.
Faculty who would like to have Vista available in departmental computer labs should contact their respective computer lab administrators.
More information: www.ecu.edu/itcs/vista
NOTE: Faculty and staff who would like to upgrade their Microsoft Office suite to 2007 can submit a service request through the IT Help Desk at 328-9866 or http://help.ecu.edu. |
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