Consulting & Training

IT Help Desk

What is the IT Help Desk?
The Information Technology Help Desk is the first point-of-contact for services provided by Information Technology & Computing Services. We offer a wide variety of technical assistance to ECU faculty, staff and students, which includes remote printer administration, software support, local area networking support and more. Additional after-hours student support is provided by our Student Help Desk.

Get Started
If you have a technology question, we recommend that you first review our list of Frequently Asked Questions. If you cannot find your answer there, you may either call the IT Help Desk at 1-252-328-9866 (Toll Free 1-800-340-7081) or submit an online ticket request for assistance. To submit an online ticket or view additional information please visit the IT Help Desk Web site.