Eligibility: In order to use this service, you must register on ILLiad as a DE student or DE faculty and be registered with the University as such. Enrollment in a DE class while also taking some classes on-campus does not make you eligible for this service. DE patrons who live within Pitt County are also ineligible for this service. You can request materials from Joyner Library through the Interlibrary Loan office.
Available Materials: Most of the materials in Joyner’s collections are available to be loaned to or photocopied for DE patrons. If your request is for an item that we cannot provide due to the material’s condition or format, or because of library policy, we will attempt to locate a copy at another library through ILL Borrowing; if the material cannot be found elsewhere, your remaining options may be to come to the library to use the material or to speak with the Reference Department to get help locating other materials that may fulfill your need. Requests for materials not owned by Joyner Library, will be converted to ILL Borrowing requests and those rules will apply. Making Requests: Both requests for materials owned by Joyner Library and for those not owned are to be placed through ILLiad. To speed delivery of materials from Joyner to you, please include the collection/location and call number, both of which are available in catalog.
Delivery/Shipping: Most article/photocopy requests will be provided to you electronically as a PDF file available on our web server. Books and media materials will be sent to you via FedEx 2-Day Ground service. To receive FedEx materials, you must provide the ILL Department with a physical address; PO Boxes are not accepted by FedEx. You may have materials delivered to your home, place of work, or any secure location. Items sent to you that must be returned will have included in each package a return pre-paid FedEx shipping label. To return an item, simply place it back into the shipping packaging, seal it with tape and staples, place the return shipping label on the outside, and drop it off at your local FedEx location, or call FedEx to schedule a pick-up.
Due Date and Fines: Materials loaned from Joyner Library will be checked out on your library account, so you will receive the due date allowed by your patron status (undergraduate, graduate, or faculty/staff) and will be charged overdue fines accordingly. For materials borrowed from other libraries, your patron status does NOT determine the due date; it is set by the lending library and may be anywhere from one week to several months -- check the label on the item, look on ILLiad, or contact the ILL office if you are uncertain of the due date. If returned late, borrowed materials from other libraries do not carry an overdue fine, but repeated overdues may result in your ILL Borrowing rights being suspended.
More Information: Questions regarding ILL services to Distance Education patrons may be directed to Suzanne Metcalf at metcalfs@ecu.edu or 252-328-5379. For information about other Joyner Library services to DE students, please consult the Distance Learning webpage, or contact Yolanda Hollingsworth at hollingsworthy@ecu.edu or (252) 328-2259.