Interlibrary Loan

ILL Lending

ILL Lending at Joyner Library supplies our materials to libraries and other organizations around the world.

Login to Joyner Lending ILLiad

Create a Joyner Lending ILLiad Account

	Eligibility Joyner Library is pleased to supply libraries across North Carolina and around the world with access to our collections. Requests from businesses, organizations, and individuals who are not affiliated with a university or college library should make their requests through their local public library. Public school libraries in select Eastern North Carolina counties may be eligible to use ILL Document Delivery by participating in the Educator Card program.

	Submitting Requests We prefer to receive requests through the OCLC Resource Sharing system to OCLC library code ERE. If you cannot access the OCLC network, please create a Joyner Lending ILLiad account and then enter your requests through that interface; doing so will increase accuracy and delivery speed. If you do not think you will make future requests from Joyner Library, you may instead submit an ALA form or an IFLA form by fax +1-252-328-6618, e-mail jis@mail.ecu.edu, ARIEL ariel.lib.ecu.edu, or Odyssey 150.216.68.52/ILL. We will not accept telephone requests because of the amount of information needed for a request and the likelihood of transcription error. If you qualify for the Educator Card program, your request should be submitted through ILL Document Delivery rather than ILL Lending. The Laupus Health Sciences Library has its own ILL department. Requests should be sent to NEH rather than ERE via OCLC for that library.

	Due Dates and Renewals The loan period for most materials is one month. Renewals are allowed for most materials and are typically granted for an additional month. Please check any paperwork we send with the loaned material for the exact due date and any restrictions. Multiple requests for the same item for the same patron are highly discouraged. All materials may be recalled immediately upon request for use by our patrons.

	Fees Loans and photocopies are free of charge to all institutions with which we have a reciprocal agreement. Other domestic institutions may be charged $5 for photocopies, but loaned items are free. We participate in IFM and encourage all payments to be made via this service. We also accept credit cards and checks. International institutions may be required to pay additional fees to cover added shipping costs. We accept IFLA vouchers, credit cards, and checks.

	Expedited Shipping Materials being loaned to KUDZU participants and sister UNC System institutions are shipped via FedEx Ground. Most loans to other institutions are shipped via US Postal Service at the library rate and take about a week to arrive; to arrange expedited shipping via FedEx to your institution at your expense, please contact us.

	Rush Requests Rush Requests are accepted as staffing allows. To ensure your request receives prompt attention, we suggest you call 252-328-0239 or 252-328-6068 in addition to sending your request via OCLC or faxing your ALA request to 252-328-6618. If we do not fulfill your request within the RUSH time period, we will not charge our RUSH fee.

	Lending Restrictions Copyright compliance must be indicated on all requests for photocopied materials. We reserve the right to refuse any request that may infringe copyright laws and guidelines. A list of material types that we generally do not lend* follows. If we are unable to loan a printed item, we usually can photocopy sections thereof within reason and copyright restrictions. Periodicals (Whole Volumes) Some AV Materials (DVDs, VHSs, Tapes, LPs) Reference Materials Reserve Materials E-books & E-audiobooks Articles from most online journals (databases and subscriptions) Popular Reading Rare Books Newly Acquired/On Order Select microfilm, microfiche, microcard, ultrafiche, and microprint collections (limit of five (5) microfilm reels per patron) Select North Carolina Collection materials Items in Special Collections, including the Hoover Collection. These materials must be requested directly from that department using its request form. * Members of the University of North Carolina system and KUDZU consortium have special access to some of these otherwise not loaned materials. While we generally are willing to loan materials to non-US libraries, please note that we may not always be able to do so.

[ ILL HOME BORROWING DOCUMENT DELIVERY LENDING PULL&HOLD HELP STAFF ]